Frequently Asked Questions

FAQ - Car Rental Services

FAQ

Age Requirements & Fees

The standard age limit for all vehicle categories is 21 to 80 years old. Please note that 7-seater and 9-seater vehicles may have a higher minimum age requirement.

Additional Surcharge: Drivers aged between 21-23 and 70-80 years old are subject to a 65€ "Young/Senior Driver" fee.

Which documents do I need?

Upon vehicle collection, you must present the following original documents:

  • ID Card or Passport
  • Valid Driving License (held for at least 1 year prior to the rental date)
  • Credit Card

*An International Driving Permit (IDP) is strictly required for residents outside the European Union (EU).

Credit Card & Security Deposit

A Credit Card is mandatory for the security deposit. The authorization (hold) of the deposit amount can only be processed via credit card.

If you purchase a protection/insurance package, the security deposit requirement is waived. However, you must still possess a credit card for identification purposes.

The security deposit is released immediately upon return of the vehicle, provided there is no damage.

Mileage & Fuel Policy

Fuel Policy: "Same-to-Same". The vehicle must be returned with the same amount of fuel as received.

Mileage:

  • Unlimited Mileage: Available only with the purchase of an insurance package.
  • Standard Policy: 30 km per day limit. Each additional kilometer is charged at 0.27€.

Pick-up & Working Hours

Available pick-up and drop-off locations are displayed during the booking process on our website.

Out of Office Hours (20:00 - 09:00): An additional fee applies. This fee is based on the actual pick-up time. Even if the delay is not your fault, the surcharge applies if the collection occurs within these hours.

A grace period of 30 minutes is provided for vehicle returns.

Roadside Assistance & Ferry Travel

For 24/7 Roadside Assistance, please call:

+30 213 090 4393 (Apeiron / Extra Assistance)


Ferry Travel: Transporting the vehicle by ferry is only allowed with prior written permission from our company and the payment of a one-time extra insurance fee.

Payment Methods & Bank Accounts

We accept Cash, Debit/Credit Cards, and Bank Transfers.

BankIBAN
PIRAEUSGR37 0172 2500 0052 5009 3896 429
ALPHA BANKGR33 0140 8600 8600 0232 0002 135
EUROBANKGR83 0260 1130 0001 7020 0076 628
NATIONAL BANKGR47 0110 3770 0000 3770 0790 225